Return Policy
I accept returns on unworn, unused items within 15 business days of receipt for a full refund. After 15 business days, returns are eligible for store credit only.
Eligibility: Items must be in their original condition and packaging. Returns must include the original box and be securely packaged.
Process: Email hello@elizabethbergesen.com with your reason for return to receive a Return Authorization (RA#). Returns will not be accepted without an RA#.
Shipping: Return shipping labels must be provided by the customer. Items authorized for return must be postmarked within 7 days of RA# issuance and marked clearly with the RA# on the outside of the box.
Damaged or Incorrect Items: Please inspect your order upon delivery and contact us immediately with any issues so we can make it right.
Non-Returnable Items: Sale items and gift cards are final sale and cannot be returned.
Exchanges: To exchange an item, please return it for a refund or store credit and place a new order.